Privacy Policy

Our contact details:

Name: Vertical Property Management

Address: 10 Beeward Close, Milton Keynes

Phone Number: 07894853100

E-mail: hello@verticalpm.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

  • Name

  • Telephone Numbers

  • Addresses

  • Email Addresses

  • Website Use Statistics

  • Financial Information

  • Citizenship Information and Status

  • Passports

  • Driving Licenses

  • Employment History and Data

How we get the personal information and why we have it.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Inform you of newly listed properties.

  • Contact you about the services we offer.

  • Managing your tenancy

  • Managing your property

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Credit Agencies for credit checks

  • Referance agencies to obtain and manage referance checks

We use the information that you have given us in order to provide tenant and landlord services.

We may share this information with 3rd party organisations, contracted by Vertical Property Management to conduct operational tasks related to the setting up and management of your tenancy or property.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@verticalpm.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We will only dispose of you information if you request us to do so.

We are required to keep information relating to financial activities for a minimum of 7 years.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@verticalpm.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk